How To Check My Order Status?

Because every Perfect Posh piece is custom-made just for you, each order follows a detailed production process from start to finish. This timeline outlines what happens after you place your order — and when to expect updates from us.

1. Order Placed & Confirmed: Once your order is placed, you receive a confirmation email sent to the email address provided at checkout. *Please check spam folders.

2. Order Enters Our Production Queue: Your order is officially added to our production schedule in the order it was received. You will NOT receive an additional email when your order moves into the production queue — this process happens automatically as we work through orders.

3. Order in Production: Our team gets to work handcrafting your custom piece with care, precision, and attention to every last detail. You WILL receive an email when your order moves into production. Once in production, you can expect your order to ship soon.

4. Order Shipped: Once your order is complete, it’s carefully packaged and mailed your way. Shipping typically takes 2–7 business days, depending on your location. You WILL receive a shipping confirmation email with tracking information once it’s on the way.

Browse Hair Color Options

Check out real photos of every shade we offer—designed to help you find the perfect match.